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Returns & Exchanges
At Seagrape Apothecary, we want you to feel confident in your self-care ritual. If a product doesn't resonate with you, we offer returns or exchanges on most items within 30 days of purchase.
1
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization.
2
Prepare the Package
Carefully pack the unused items in their original packaging to ensure they are protected during transit back to our studio.
3
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing